Routine Operations

Some of the services provided by the Client Services Division include but are not limited to: 

Helpdesk – ServiceDesk (IT) requests

Computer Lab Support – 24-hour general labs, dormitory labs, department labs, VDI labs

Software Systems Administration – enterprise software systems

Event Support – orientation, check-in, open house, board meetings

Smart Classroom Support – daily wellness check, fast-response support

Personnel On-boarding – faculty/staff new hire processing

Training – End User training 

Asset Management – Technology lifecycle management