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Bethune-Cookman University
Student Employment Position

EM – Enrollment Management – Office of Student Financial Aid – Office

Job Title: Financial Aid Office Student Assistant

Sector: Enrollment Management

Immediate Supervisor: Mrs. Salina Hamilton

Office Hours: Monday – Friday 8:00 a.m. – 5:00 p.m. and Some Saturdays

Job Description

,p>Student will work closely with the Customer Service and Imaging areas. Student will image documents, process documents, answer financial aid related questions, and work with advisors. Student will perform clerical duties of filing, copying, scanning, picking up mail, making on campus deliveries, shredding paper, and loading copiers with paper daily. When necessary, he/she will assist the Financial Aid Advisors with incoming visitors and answering and returning telephone calls. Students are expected to learn and maintain basic knowledge of forms and financial aid process. A positive attitude, ability to follow directions, ability to accept directions from several persons and a proper work-place demeanor are essential. Student should represent as an ambassador for the office to help with student relations between students and administration.

Minimum Requirements

Fall employees must be enrolled in 12 hours; summer employees must be enrolled in 3 hours; student at Bethune-Cookman University; have excellent communication skills; must maintain a grade point average of 2.0; and must have professional attire at all time required.

Abilities required

This student must be familiar with operating MS Office Suite; have good telephone etiquette; and ability to multi-task.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by work-study students employed in the Financial Aid Office at Bethune-Cookman University. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of student so classified. All students may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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