Welcome to the Center for Information Technology HelpDesk. The HelpDesk is the first point-of-contact for services provided by CIT. We offer a wide variety of technical assistance to B-CC's faculty, staff and students, which includes resetting passwords, troubleshooting printers, hardware and software support, and more.

 

Location 585 Dr. MMB Blvd, Next to the Registrar’s Office 
Hours of Operation Monday -Friday: 8:30am-4:30pm
Closed - Weekends and Authorized Holidays 
On Campus Phone Support x2070 or 2071 
Off-Campus Phone Support (386)-481-2070  
Submit Online Request cithelp@cookman.edu

*Submit Online Request Faculty and Staff Only http://trackit/tiweb70/selfservice 
New Track-It procedure

 

*All faculty and staff can now post and check ongoing status of their helpdesk tickets through the Track-It! Self service website.

**You must have a working B-CC email user-id and password to Submit an Online Request.