The Office of Student Accounts is located in the Modular Unit behind the Harrison Rhodes building, and our staff may be contacted at (386) 481-2507.
The staff will be happy to answer any questions you may have about your bill or your account at Bethune-Cookman College.
This office is responsible for approving student registrations, after financial obligations have been satisfied, and recording all charges, payments and credits as appropriate. This includes processing credit card payments through the Cashier’s Office.
 2008-09 Tuition and FeesREGISTRATION PROCESS:All students' registrations are processed as long as no holds exist on their account. You can pay your balance using the following payment methods set up by Bethune-Cookman College: Cash, third party billing plans, Discover, Master Card, VISA, and American Express. The term "check" includes money orders, traveler's checks, cashier's checks, and certified checks. Note: No personal checks are accepted. Room Reservation Fees are paid each academic year and are non-refundable. Mail other form of payments to:
Bethune-Cookman College
Fiscal Affairs Department
640 Dr. Mary McLeod Bethune Blvd.
Daytona Beach, FL 32114
If your financial aid is officially awarded by the Financial Aid Office, (shows on your financial aid award letter), you may defer your payment until the aid or loan proceeds are credited on your account. Financial Aid disbursements are not available at the time of registration. Students should be aware of the Automatic Deferment polices and procedures and be prepared to use personal savings for books and anticipated expenses (include living expenses).
THE TUITION PLAN FROM SALLIE MAE:
As a convenience, B-CC is offering the option to make tuition payments on a monthly basis through the TuitionPay Plan. It is an interest-free alternative to lump-sum payments at bill time. If you select the payment plan option, you must pay a minimum of fifty percent (50%) of your tuition balance to B-CC, your remaining balance will be paid through the TuitionPay Plan.
RECEIPTS:
Receipts for payments on an account are not issued routinely for payments by mail. If you need a receipt mailed to you, please call the Cashier's Office at (386) 481-2290 or (386) 481-2292, and your request will be filled in 10 working days by mail. The Cashier's Office hours are Monday - Friday, 9:00 a.m. - 3:00 p.m.
The Office of Student Accounts has an automated system for processing refund checks. Refunds are processed and issued automatically within 7 -14 business days after your account reflects a credit balance. Checks will be processed on Mondays and will be mailed to the address provided on record.
PARENT AUTHORIZATION FORM:
If the refund is a result of a PLUS loan (parent loan) or Sallie Mae Plus Loan, the parent that authorized and signed the loan must submit a notarized Parent Authorization form if the refund check is to be issued to the student. Otherwise, without the Parent Authorization form on file, prior to the processing of refund checks, the check will be issued to the parent who authorized and signed the loan and mailed to the address on the loan application. If the refund is a result of one of the following: • Cash overpayment • The TuitionPay Plan from Sallie Mae • Florida Pre-paid
A Parent Authorization Form must be on file to indicate if the refund check will remain on account, or issued to the parent or student. Otherwise, without the Parent Authorization form on file, prior to the processing of refund checks, the check will be issued to the parent.
INQUIRIES:
If you have your PIN number, you can access your student account by going to www.cookman.edu and click on Wildcat Web. If you need a PIN number, or if you have forgotten your PIN number, you can contact your academic advisor or the Academic Advising Office in Faith Hall, Room 7.
Your Staff Accountant will be happy to review your account with you. For reasons of confidentiality, information is not released to anyone other than the student, parent(s), and/or guardian unless a release form is on file in the Student Accounts Office. You may e-mail your Staff Accountant or fax your request to (386) 481-2512. Click here for staff information.
MONTHLY STATEMENTS:
Billing statements are mailed to students approximately every other month during the term. You will receive a statement, which shows all activity on your account and the remaining balance due to Bethune-Cookman College. Notification will be sent to those students with a balance on their account (third party billing only). THIRD PARTY BILLING:
Those Students requesting third party billing must see their Staff Accountant two weeks after registration. Third party billing statements will be processed in the order that they are received.
BILLING ADDRESS:Billing statements are mailed to your address as listed by the Registrar's Office. The address listed will be used to mail refunds and other documents.
Please be sure to update your address when you move or if your status changes. Data change forms can be obtained through the Registrar's Office, Cookman Hall, Room 107.
Tuition Remission is an employee benefit that allows an employee to take three credit hours per semester for full-time employees who have completed at least one-year of service at the college. Hours taken in excess of three credit hours are the financial responsibility of the employee.
Please be aware that it is the employee's responsibility to obtain his/her department head's approval before registering for a class during work hours. Once approval has been received, your request should be submitted to Human Resources for verification of qualification.
Effective July 1, 2002 all requests for tuition/dependent remission should be received by Human Resources one month before the semester commences in which the class(es) will be taken. Fiscal Affairs will not process requests received after the semester begins.
Contact Human Resources for the remission qualifications at (386) 481-2049 or e-mail johnsoni@cookman.eduStudents that are clear will not need to obtain an Exam Permit and will be allowed to participate in early registration.
Faculty rosters will identify those students with zero balances only.
Any questions you may have should be directed to the Office of Student Accounts at (386) 481-2507.
FREQUENTLY ASKED QUESTIONS
What is the difference between the Financial Aid Office and the Student Accounts Office?
The Financial Aid Office grants awards and approves loans based on the eligibility of the student. They determine the type and amount of each award or loan, which is indicated in the official award letter that is mailed to students. The Financial Aid Office will release the funds to the student accounts after the borrower (student) has completed the application and endorsed the promissory note and other documents. The Financial Aid Office can be reached at (386) 481-2620.
The Student Accounts Office administers the refund when the student is properly registered for sufficient credit hours and completed all other requirements for eligibility.
What does the Student Accounts Office do?
The Student Accounts Office is primarily responsible for billing students and collection. The office is responsible for processing refunds and approves all refunds to students when payments exceed their tuition and fees.
How Soon Can I get My Refund?
Refunds are issued automatically after Financial Aid has been credited to the account and the account has a credit balance. Please Note: B-CC financial awards that are based on need do not generate a valid credit for refund, once your financial need has been met. Scholarships based on financial need should cover unmet need only.
Refunds will begin being processed 30 days after the semester begins, and all refunds are mailed to students. It is important that your local address listed with the Registrar's Office is correct. Address changes should be reported to the Registrar's Office.
Can I get my loan refund early in an emergency?
B-CC does not "advance" money to students based on anticipated loan receipts.
When are loans credited to student accounts?
If the loan is transmitted electronically to B-CC, it is credited to the student's account after being received and after enrollment eligibility is verified (registered for sufficient credit hours, satisfactory grade point, entrance interview completed, etc.).
Why didn't I get my refund or bill? How can I change my address?
Be sure that your address listed with the Registrar's Office is correct. If you move, please notify the Registrar. All bills are mailed to the local address shown by the Registrar. For refunds only, you must complete a Refund Mailing Address form, in our office. Please note: the address form must be submitted two weeks prior to the refund being issued.
If a collections hold is placed on my academic records, what actions should I take to get the hold released?
Contact our Collection Representative at (386) 481-2032 to make arrangements to satisfy the conditions and/or obligations of the hold.
If I have a financial aid hold (loan entrance interview needed or missing tax forms, for example), what actions should I take to get the hold released?
Contact the Financial Aid Office at (386) 481-2620.
How Can I Receive My Room Reservation Fee?
Room Reservation Fees are paid each academic year and are non-refundable.
For additional information, please contact:
Student Accounts Office at (386) 481-2507
Financial Aid Office at (386) 481-2620
|
