Become a Leader in the World of Hospitality

The Hospitality Management program engages students in exceptional professionalism, leadership, and lifelong learning. With a commitment to providing excellence in hospitality education, students learn in a dynamic and entertaining environment that affirms their aptitude and potential, leading them to lucrative careers in a diverse global industry. On this journey, students take a combination of classroom-based and hands-on training that prepares them for success in the real world. And it all happens in a small, supportive, friendly, and hospitality community. 

The program is well-connected to the hospitality industry, with a long roster of hotel, restaurants, and other hospitality company partners, including some of the notable companies in the industry. The program is accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA).

For details, see the undergraduate catalog.

Meet our Faculty and Staff

View our student  profile

 

Mission Statement

The Hospitality Management program is committed to excellence in education. We are dedicated to preparing students for leadership roles in an ethical, diverse, and global hospitality industry by providing them with transformative experiences, skills, and knowledge within a faith-based environment.

Core Values

  • Hospitality Attitude: Reinforcement of professional realities in successful hospitality careers.
  • Marketing Mindedness: - Customer (Guest) Need/Want satisfaction focus.
  • Quantitative Competence: - Understanding the financial component of the business.
  • Relevant Work Experience: - Complementation of classroom theory.
  • International Sensitivity: - Worldwide scope of guest service opportunities and professional career options

ACPHA Program Learning Outcomes

  1. Identify and apply the knowledge and skills necessary for hospitality and tourism operations
  • Overview of the hospitality industry, guest experience, and the profession
  • Operations relative to lodging management
  • Operations relative to food service management
  • Relationship of tourism to hospitality management
  • Field experience
  • Operations relative to facility maintenance and management
  • Allow students to develop a depth of knowledge or a broad exposure to the diverse segments of the industry
  • An evaluative culminating/capstone experience
  1. Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization
  • Human resource management relative to business operations 
  • Marketing of goods and services relative to business operations 
  • Accounting procedures/practices relative to business operations 
  • Legal environment relative to business operations 
  • Economic environment relative to business operations 
  • Technology relative to business operations 
  • Financial management relative to business operations
  • Ethical considerations and socio-political influences affecting organizations
  • Strategic management relative to business operations
  • Leadership theory relative to business operations
  1. Demonstrate competence in the communication skills necessary for hospitality and tourism management
  • Written communication skills required for hospitality and tourism management
  • Oral communication skills required for hospitality and tourism management
  • Interpersonal communication skills required for hospitality and tourism management
  • Digital communication skills required for hospitality and tourism management
  1. Formulate business decisions in hospitality and tourism management
  • Analytical skills required for hospitality and tourism management
  • Critical thinking skills required for hospitality and tourism management
  • Problem solving skills required for hospitality and tourism management
  1. Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry
  • Leadership skills necessary to effectively manage in the hospitality industry
  • Relationship between ethical leadership, culture, and performance
  • Exposure to internal and external stakeholders from diverse backgrounds and cultures