Staff and Faculty

If you need access for Wildcat Web or Jenzabar EX, you must fill out the IT Request Access Form & Confidentiality Agreement and submit the completed form to the Office of Human Resources. Access will be then granted once Human Resources submits your request to CIT Help desk. Login Credentials will be then created.

If a faculty or staff member does not remember ID or Pin information, he/she can contact CIT Help Desk at or calling (386)-481-2070 or (386)-481-2071.


If you forget your ID and/or Pin numbers, you can contact CIT helpdesk. If you are unable to see the top tab information listed on the wildcat web, please can contact CIT helpdesk at or calling (386) 481-2070 or (386) 481-2071.

Support Services

  • Provide end-users (Students, Faculty, Staff, and Administrators) access to the administrative software solutions and its web portal
  • Provide enterprise software related questions and issues support to end-users.
  • Provide statistical, academic & budget reporting support to administrators


  • Offer workshops and training sessions to faculty and staff