Refunds are processed by the Office of Student Accounts Services when a student has resolved all financial obligations against their University debts, and their student account reflects a credit balance. Refunds are processed after the student’s account reflects a credit balance. It is the student’s responsibility to inform Office of Student Accounts Services of any changes to their address.

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: Refund Choices. To view our contract, click here

Through the Wildcat Web located on the University’s website, students have access to review their charges, financial aid, payments, credit balances, refunds issued, and/or any balances that may be due. If a student visits the Office of Student Accounts Services and requests information about their student account, the student must present their student identification or another form of picture identification.

With the exception of federal Parent Plus loans where the parent has not provided written authorization to refund the loan to the student, to the extent that funds paid to Bethune-Cookman University on behalf of the student exceed the total amount of tuition, fees and other expenses due from the student, Bethune-Cookman University will refund such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether any funds were paid by the student, the student’s parents or any other third party.; Bethune-Cookman University assumes no responsibility for remitting such excess payments to any person other than the student.

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BankMobile, CC Balance and Parental Refund

A Credit Balance Authorization Form must be submitted if the student or parent (Plus Loan) is requesting Office of Student Accounts Services to hold a credit balance and apply the funds towards the expenses of a future term within the same academic year.  If the Credit Balance Authorization Form is not on file prior to the processing of a refund, the refund will automatically be issued.

The University has partnered with BankMobile Disbursements to provide disbursement services for financial aid and tuition refunds. Click here to view our institution’s contract with BankMobile, a Division of Customers Bank.

To learn more about BankMobile Disbursements and to get answers to the most frequently asked questions, you may visit: Refund Choices.